Cookie Information

A change to EU Law has stated that users must be informed about the use of cookies by all websites prior to their use. This faq has been put together to try and answer any questions you may have about the use of cookies on


    Cookies...sound tasty. What are they?

    Cookies are small files typically containing alphanumeric text downloaded to a users device when browsing a website. They are often used to remember site preferences and user information to improve the experience for the user.

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    Definition of Cookie Types

    The International Chamber of Commerce has published the following categories of cookies.

    Strictly necessary cookies. These are cookies that are required for the operation of a website. They include, for example, cookies that enable user to log into secure areas of a website, use a shopping cart or make use of e-billing services.

    Analytical/performance cookies. They allow website operators to recognise and count the number of visitors and to see how visitors move around a website when they are using it. This helps the website operator to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.

    Functionality cookies. These are used to recognise users when they return to a website. This enables the website operator to personalise content for the user, greet the user by name and remember the user's preferences (for example, choice of language or region).

    Targeting cookies. These cookies record visits to a website, the pages a user has visited and the links the user has followed. Website operators will use this information to make their website and the advertising displayed on it more relevant to the users interests. Website operators sometimes also share this information with third parties for this purpose.

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    How do I change my privacy settings?

    If you wish to use the site without cookies enabled, you can change the settings on your web browser to do this. Below is examples of how to change the settings for the most popular browsers. If your browser is not listed here, please see the manufacturer's website for more information.

    Microsoft Internet Explorer
    • Select Internet Options from the Tools menu.
    • Select the Privacy Tab.
    • You can now change the overall privacy settings, or make site specific settings by clicking on the Sites button.

    Mozilla Firefox
    • Select Options from the Tools Menu or Preferences from the Firefox menu.
    • Select the Privacy Tab
    • Select from the dropdown 'Use Custom Settings for history'
    • This will open up options that will allow you to change site specific settings.

    Google Chrome

    • Click on the spanner icon at the end of the address bar.
    • Select Settings.
    • Click on Show Advanced Settings at bottom of page.
    • Click on Content settings.... for cookie controls.

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    How long do cookies stay on my device?

    Session Cookies: these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.

    Persistant Cookies: these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.

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    What cookies are used by

    Third-party Cookies

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    What happens if I use your site without cookies?

    If you disable cookies, you will still be able to search and book on our site, however the experience will be less enjoyable. You may have to re-enter search criteria from scratch should you wish to search on a different item. You will not be able to access the members' area and hence will need to inform us post booking that you require documentation to be posted for this reason.

    Return To Top acts only as an agent in respect of all bookings we take and/or make on your behalf. For all arrangements, your contract will be with the supplier of the arrangements in question. You may decide to make one or more bookings with us at the same time, however all bookings are available to be purchased separately at the same price as they are if booked together. This means that any multiple bookings do not constitute a package as defined in the Package Travel Regulations 1992. Please see our booking conditions for further details.
cookies We use cookies to enhance your search and booking experience when using the site. If you continue using the site, we will assume you are happy with this. You can change your settings at any time following the instructions here.